Shipping and Delivery
How It Works
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All packages will be shipped out within 24-48 hours
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We are partnered with major carriers and we will select carrier based on your location and shipping fee paid, to make sure the package arrive in a timely manner
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International shipment may subject to custom duties and taxes, and buyer is responsible for such duty charges
Returns and Refunds
Smooth and Fast
We offer 30 day free & return policy, you have 30 day from delivery date to return the package, before you pack the package and drop off at any carrier location, make sure to send a return request first to support@skymusic.us, we won't accept any uninformed returns.
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Return instructions:
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Buyer is responsible for return shipping unless item is received defective or wrong item was sent.
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Included in your package please include a copy of the packing list and your return form clearly indicating your reason for returning the product.
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Returns must be in factory fresh, re-sellable condition, and you must include ALL original packaging, paperwork, and accessories.
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The customer is held responsible for merchandise until it safely reaches our warehouse. To prevent damage, make sure the return is packaged correctly.
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Insure the return package and save your tracking number! Make sure it is insured for the full value of the purchase. We are NOT responsible if your return merchandise is lost in the mail.
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We may refuse returned item if package or item is severely damaged; restocking fee may also apply if returned item shows obvious wear, usage or missing items. Buyer will be informed before such charge.
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Return your item to:
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Sky Music
9674 Telstar Ave. Suite E
El Monte, CA 91731
Privacy Policy
All about Information Security
This is your Privacy Policy Section. It’s a great place to inform your customers about how you use, store, and protect their personal information. Add details such as how you use third-party banking to verify payment, or about the way you collect customers’ data and use it once their purchase has been completed.
Your user’s privacy is of the highest importance to your business, so take the time to write an accurate and detailed policy. Use straightforward language so they can shop with confidence, time and time again!